You need help with your computer. Luckily, you have chosen Lafayette PC, who knows all about how to fix various aspects of your computer when things go wrong. We encourage you to read on about all the ways that our expert team helps your computer troubles from escalating.
Ongoing Maintainence
Just as a car needs regular tune-ups, your computer needs on-going maintainence. At Lafayette PC, we understand this and are dedicated to make sure that your business will not fall victim to serious, catastrophic computer issues.
Lafayette PC is dedicated to preventing computer catastrophes from striking Tippecanoe county area businesses by performing ongoing technological maintenance. Just like a car needs regular tune ups, computers and networks need to be checked to make sure they are running smoothly. In our tune ups, we look for red flags so that we can solve problems while they are just little glitches before they explode into major computer meltdowns.
Computers are just like any other machines—eventually they get old and begin breaking down. Our job is to keep the machine running as well as it can for as long as it’s still useful, and make any upgrade transitions as smooth as possible. This helps a business avoid the financial damages of losing business due customer inconvenience during a computer crisis or rough technology transition. Ongoing maintenance is the key to insuring a small business against computer calamity.
Computer Installation
Don't know how to install your newly purchased business computers into your workspace? That's okay. Lafayette PC does. And we would be more than happy to help.
Lafayette PC is involved with every step of the installation process, from educating business owners about what products are right for them, to working with them to decide where in the workspace to set up the computers, to actually installing the machines into the building and installing software on to those machines. We are available to help with as much or as little of this process as the client requires. Once the computer is installed, we keep in touch to make sure everything is working and the transition is smooth, and if for some reason it’s not, we are ready to fix it.
Application Support
Your business requires a unique set of applications to keep your company running smoothly. Lafayette PC knows all about these applications and can help you make sure they are running correctly and benefitting your company the way they should be.
Lafayette PC is involved with every step of the installation process, from educating business owners about what products are right for them, to working with them to decide where in the workspace to set up the computers, to actually installing the machines into the building and installing software on to those machines. We are available to help with as much or as little of this process as the client requires. Once the computer is installed, we keep in touch to make sure everything is working and the transition is smooth, and if for some reason it’s not, we are ready to fix it.
System Upgrades
Do your company computers need some upgrades? Lafayette PC can help with that too. We strive to keep small business owners on top of their game and one of the ways we do this is by making sure that their software has the best upgrades.
Lafayette PC provides support for both hardware and software upgrades. We help Tippecanoe county business owners through the upgrade process in several ways. We run diagnostics on the computer(s) to make sure the machine can handle the upgrade. For clients with older computers, we can help them decided which if it would be better to fix up the current computer or upgrade to a newer model. Each upgrade process is different, because each business is different. Our goal, however, remains the same: whether we are updating memory or hard drives, new equipment or new operating systems, we will make sure the upgrade is going to make business better and easier for the business owner.
Virus and Malware Removal
Your company doesn't have time for your computer to take a sick day. But when viruses and malware infect your computer, your computer is feeling pretty ill. We'll get your company's computers back up and running as soon as possible.
When a client brings us a computer that has been infected, our goal is to remove all traces of the viruses and malware without reloading the operating system. This is far more convenient for all users, and this convenience is even more important for Tippecanoe county small business owners. If the computer becomes re-infected within our 30 day warranty, we will take care of the problem free of charge for labor and with as little inconvenience to the client as possible. Usually, we can remote connect to the machine and take care of it from our office to theirs. Our most important work in dealing with viruses and malware, however, is taking preventative measures—making sure our clients have the appropriate firewalls, secure networks, and updated software they need to keep their computers safe and virus-free.